At my airline they make boarding seem like this really big deal. So big that we take *over* 30 minutes to board an A320..35 minutes to be exact. At my past airline we took 35 minutes to board a 757 with 50 more people than an A320 holds.
Anyway, a few trips ago I was working [...]

You would think by now that I’d be unfazed by passengers being rude because I have to deal with it on an almost daily basis, but on some level it always bothers me.
We were boarding a flight from New York (I know, enough said — right?) to Las Vegas (yep..it just got worse), the flight [...]

One thing I can say about my job is to expect the unexpected. Every day brings something new that I haven’t experienced, heard or seen. This last four day trip brought out many new experiences.
Day three, the fun started. We arrived on the aircraft ontime and began our checks when the gate agent came onto [...]

At my airline, boarding commences 35 minutes prior to scheduled departure and not a minute before, that’s the unspoken “InFlight” rule. At an outstation we get to the airport about an hour prior to departure to properly prepare for boarding… it takes time.
Coffee. It helps, I don’t care who says it doesn’t. Preferably, I’d like [...]