Why Flight Attendants Do What We Do
I’ve seen it time and time again: passengers ask me if they can use the restroom while the seatbelt sign is on and I respond with “I’m sorry, but the seatbelt sign is on so you need to remain seated.” They become visibly upset and then add: “so I can’t use the restroom?” and I say “I’m sorry, the seatbelt sign is on.”
Conversations such as this upset me because the passenger is viewing my response as negative and frustrating even though I answered their concern to the best that I’m allowed to do. I can see why, I didn’t give the passenger permission to use the restroom and I didn’t flat out tell her no. I did that intentionally because according to the FAA I’m not allowed to say more than that.
You see, a lot of what your flight attendant says or does is mandated by the FAA and their airlines “inflight emergency manual.”…
blog advertising is good for you
Look Who’s Talking